Terms and Conditions


  • 1. Prices are subject to change without notice.
  • 2. All prices exclude courier fees, these are quoted separately. Products are sent at the customers own risk. Paratus SA (Pty) Ltd cannot be held liable for loss or damage.

Returns Policy:

We will refund or exchange most goods if returned within 7 days of purchase. The original invoice will need to be provided by the customer. Goods returned after this 7 day period will attract a handling and restocking fee.

  • 1. Products must be in their original condition and packaging. They may not have been used at all.
  • 2. The return is done so at the expense of the customer, who will cover all courier fees involved. This will be deducted from the product purchase price if a refund is required.
  • 3. For an exchange, the client is liable for the courier fee for both the return and resending of the new replacement item.
  • 4. The products should be re-packaged in a suitable envelope or box and sealed properly for the return journey. Please remember to put a copy of your invoice in the box.